Looking for help with OCASE? These are our OCASE Resources:
- OCASE 2.0 Training FAQ – Click here to review the Frequently Asked Questions from the O-CASE 2.0 Support Services training sessions. This handy reference guide contains answers to the most common questions that OCASE users have asked.
- OCASE Informal Series and Anonymous Event Bookings – Click here to review the Event Bookings guide. Please note: there are no changes to Support Service or EOCD activities; this guide only covers Informal Series, Group Lists, Volunteer activities and Harm Reduction tracking.
OCASE TREAT User Guide
OCASE TREAT Training Videos
OCASE Data Quality Toolkit 2020
OCASE Reports Summary – Client Support Services
This document provides a list of OCASE reports available for client support services and exception reports.
For each report, it identifies where to access the report, who should use the report, how often it should be used, suggestions for what to include in the report and describes how the report can benefit you in your work.
CLICK HERE for Client Support Services Reports Summary
Support Services Resource Guide (July 2020)
This document explains and defines the Core Program Areas for Support Services, OCASE data collection requirements, agency data entry protocols and other accountability requirements.
CLICK HERE for Support Services Resource Guide (July 2020)
OCASE Top 10 Information Privacy & Security Best Practices
This document highlights best practices for computer privacy and security. Use this as a guide to help you develop your own agency practices.