A podium with the OHTN logo on it stands before a curtain, chair, and table in dramatic red lighting.

Accessibility policy

Statement of commitment

The OHTN is committed to the Accessibility for Ontarians with Disabilities Act and to providing products and services in ways that respect dignity and independence. Our goal is inclusion. We want to ensure that all of our customers, including customers with disabilities, are able to fully access and benefit from our products and services.

The OHTN welcomes customers accompanied by service animals or support persons. We also support the use of assistive devices and will work with customers on an individual basis to ensure they are able to access our products and services.

View our integrated accessibility standards multi-year plan.

Alternate formats

If you would like alternate formats of OHTN documents or communications, please contact [email protected].

Accessing our offices

The OHTN is located at 1300 Yonge, which has an access ramp on the north side of the building. There is an automated door opener at the main entrance to the building, and accessible elevators that announce floors.


To request a copy of our policies or to provide feedback on how we could better support customers with disabilities, please contact [email protected], or use the feedback form below.

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